Adecco is currently seeking a Technical Support Specialist based in Strathcona, Alberta. In this role, you’ll provide essential L1 and L2 technical support for production systems, development environments, and client-configured services across multiple platforms. This opportunity offers hands-on experience with a variety of infrastructure technologies in a fast-paced and service-driven environment.
Here’s why you should apply:
Hires fast, pays weekly.
4% vacation pay paid out on each weekly pay cheque.
Medical and dental benefits once qualified.
Free training programs
New and quicker onboarding process
Responsibilities:
Provide ongoing technical support and maintenance for software systems (both on-site and remote).
Support hardware and software technologies, focusing on OS-level tasks across server, desktop, and network environments.
Troubleshoot L1 and L2 technical issues and escalate where appropriate.
Support mobile platforms (iOS & Android) and assist in basic printer support.
Handle desktop hardware failures and perform device imaging and deployment tasks.
Ensure excellent customer service throughout all interactions.
Requirements:
Must be legally eligible to work and reside in Canada.
Proven experience supporting diverse IT infrastructure environments.
Strong working knowledge of Windows 10 and Microsoft Office Suite.
Ability to diagnose and resolve desktop hardware issues.
Familiar with imaging processes and configuring new laptops.
Knowledge of mobile support (iOS and Android).
Basic printer support knowledge.
Excellent customer service and communication skills.
Apply now to this Transition Coordinator job in Toronto, ON for immediate employment consideration. Our dynamic team of recruiters will reach out if you qualify for this role.
To find out more about Adecco Perks and what we can do for you please visit the link here: https://www.adecco.com/en-ca/job-seekers/benefits
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