We are currently looking for a permanent, full time dedicated and experienced Service Manager to lead our client’s service department in London, ON and ensure the highest levels of customer satisfaction. In this role, you will oversee daily service operations, manage a team of technicians, and work to maximize productivity and efficiency.
Do you have a passion for the automotive industry and strong leadership skills? If this describes you apply today!
RESPONSIBILITIES
Receive incoming commercial service calls and in shop service requests
Schedule and dispatch road service calls and in shop work
Creating open orders and invoices in the company system
Assisting in all clerical aspects relevant to the service department: i.e. accurate completion of RSR, purchase order requests,
When required be able to resolve afterhours service related issues
Able to come in afterhours to relieve product for commercial service calls
Minimum amount of outside sales and P&D (Pick Up and Delivery)
QUALIFICATIONS
Good computer skills i.e. Microsoft office
Excellent interpersonal skills
Fluent in English language (reading & writing)
Trucking experience and a dispatching background is an asset
Ability to prioritize, multitask and work under pressure
Minimum 1-year experience in a customer service-oriented role
Must be able to manage time efficiently and be punctual
Team player
Must be legally eligible to work, and reside in Canada
Are you interested in this position? Apply now! Our dynamic team of recruiters will reach out if you qualify for this role.
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