Bilingual Client Services Project Coordinator

  • Télétravail
  • Lieu
    Ottawa, Ontario
  • Salaire
    28,00 $/Heure
  • Type d'emploi
    Contrat temporaire
  • Catégorie
    Centres d’appels et service à la clientèle - Service à la clientèle

Adecco is currently seeking a detail-oriented Bilingual Client Services Project Coordinator for a 12-month contract role located remotely anywhere in Canada, with working hours in EST. This position offers a competitive salary of $28 per hour. The ideal candidate will be responsible for ensuring smooth project execution and exceptional client communication, ultimately driving client satisfaction.

  • Pay rate: $28/hour.

  • Location: Remote – anywhere in Canada, with working hours in EST

  • Shifts: Monday-Friday 9:00am-5:00pm

  • Job type: 12-month contract with possibility of becoming permanent | Full-time

Here’s why you should apply:

  • Hires fast, pays weekly.

  • 4% vacation pay paid out on each weekly pay cheque.

  • Medical and dental benefits once qualified.

  • Free training programs

  • New and quicker onboarding process

Responsibilities:

  • Meet project requirements by coordinating kick-off meetings, managing deadlines, and providing client status updates to ensure all project deliverables are met on time and within budget.

  • Work closely with internal operational teams throughout the project lifecycle, ensuring all deliverables align with project objectives.

  • Respond promptly to client inquiries, understanding their needs and feedback, and communicating these internally to support the project management team.

  • Draft project scripts and website content, assist in developing business rules, and perform project reporting and analysis to ensure quality and context.

Requirements:

  • Must be legally eligible to work and reside in Canada.

  • 2+ years of experience in a client/customer-facing role in a professional environment

  • Bilingual in French and English is required

  • Advanced skills in Excel (formulas, pivot tables)

  • Strong analytical and critical thinking abilities

  • Excellent customer service skills

  • Background in the legal industry is a strong asset

  • Exceptional verbal and written communication skills

  • Strong organizational skills with the ability to prioritize tasks efficiently

  • Experience in drafting written content for program materials

  • Familiarity with databases and MS Office Suite (Word, Excel, Outlook)

  • Bachelor's Degree or relevant industry experience preferred

Apply now to this remote Bilingual Client Services Project Coordinator job for immediate employment consideration. Our dynamic team of recruiters will reach out if you qualify for this role.

To find out more about Adecco Perks and what we can do for you please visit the link here: https://www.adecco.com/en-ca/job-seekers/benefits

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Reference CA_EN_1_026699_2312098

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