Are you a detail-oriented professional with a strong background in account transitions and client services?
Adecco is currently seeking a Bilingual Account Transitions Coordinator to support their operations in Toronto, ON. This is a 6-month contract role, offering $28.62 per hour with the opportunity to work in a fast-paced and dynamic environment.
Here’s why you should apply:
Hires fast, pays weekly.
4% vacation pay paid out on each weekly pay cheque.
Medical and dental benefits once qualified.
Free training programs
New and quicker onboarding process
Responsibilities:
Investigate and initiate account transfers within SLA (24 hours) via Transition mailboxes
Communicate NIGO (Not in Good Order) statuses and rejections with clients
Contact relinquishing institutions (via email/phone, up to 75 times daily) to follow up on transfer statuses
Reprocess rejected transfers to ensure completion in good order
Process cash and securities journals
Collaborate cross-functionally to resolve issues and enhance digital adoption
Maintain documentation including user guides and generate internal/external reports
Support clients through transition processes, discussing transfer requirements in detail
Identify trends in asset movement, rejections, and process issues
Provide support during high-volume periods (overtime required)
Requirements:
Must be legally eligible to work and reside in Canada.
Post-secondary education with 2–3 years of relevant experience
Proficiency with Microsoft Outlook, Excel, Word, PowerPoint
Fluent in English and French (bilingual required)
Excellent verbal and written communication skills
Knowledge of systems such as IBM-OSS, AS400, CDS/ARROW, FUNDSERV (an asset)
Strong attention to detail and urgency in handling tasks
Well-organized with ability to prioritize in a fast-paced setting
Team-oriented mindset and excellent interpersonal skills
Completion of the Canadian Securities Course (CSC) is a plus
Apply now to this Bilingual Account Transitions Coordinator job in Toronto, ON for immediate employment consideration. Our dynamic team of recruiters will reach out if you qualify for this role.
To find out more about Adecco Perks and what we can do for you please visit the link here: https://www.adecco.com/en-ca/job-seekers/benefits
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